Crunchbase Reviews

Based on 51 customer reviews from our shopper community, Crunchbase’s overall rating is 3.25 out of 5 stars and 69% of reviewers recommend this brand. The most common issue with Crunchbase is around Customer Service based on a rating of 1.50.

3.3

51 Reviews

Overall Rating

5 Stars

10

4 Stars

25

3 Stars

0

2 Stars

0

1 Star

16

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

1.5

Return Policy

0.0

All Reviews (51)
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yellowswan689
November 19, 2022
"Tried to cancel after trial but still…"
Tried to cancel after trial but still billed me. No contact points and response. Terrible. Avoid this company.
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bigzebra384
October 19, 2022
"It looked good and I made many search…"
It looked good and I made many search lists worldwide. Then lately I got a recommendation by email; it was for one company in Pakistian Lahore, Punjab, Pakistan. To me it looks like CB complete lost grip with reality. So I asked them and do not exspect an answer. Why did I buy an annual subscription? Not worth a dollar.
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JessieYoung
October 08, 2022
"Not Honest,"
Not Honest, withdrawal from my card without my permission, asking them to refund money with no reply. Take care from them.
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nymkany
August 26, 2022
"Shocking website"
Shocking website. Do not list or subscribe. I cannot even delete companies I have created that no longer exist. I have to ask permission for them to do various edits. How accurate can the company information be on this website?
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whitefish591
August 16, 2022
"Fraud company with no support"
I was using there trail version but suddenly there was a pop up saying you need to be a subscribe for pro, as I was already using pro trial I subscribe for it again I thought it was some system mistake. But this time they charge me. I have sent many emails to them but no reply. On top of this they don’t have any customer support.
Very bad experience hoping to get a refund.
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10034004
April 02, 2022
"I would like to know how could I choose…"
I would like to know how could I choose a monthly subscription for 49$ and you charged me 588$??????

I need a refund NOW!
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Joe.Kim
March 22, 2022
"Think twice before you`ll buy their…"
Think twice before you`ll buy their subscription!
Just terrible in terms of support, payments etc
Wrongly charged, which made us request a refund, there is no answer BUT they blocked subscription .. Again it was paid but never got refund back!
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Jenny.Clark
November 01, 2021
"Scammed me"
Scammed me : charged me for full payment during trial and even though I cancelled do not answer emails or return payment. Having to seek legal representation.
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Philip.Fletcher
October 22, 2021
"Crunchbase is displaying erroneous information about our company"
Crunchbase is displaying erroneous information about our company and refuses to take it down or allow us to take it down. Customer Support is unhelpful.
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EarlAlexander
June 16, 2021
"This company is a scam!!…"
This company is a scam the information is horribly outdated and they scam you out of money. The took $1500 NZD out of my account and will not refund it!!
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SAITAMAOP44
June 10, 2021
"No email reply."
I had gave them Feedback on one Windows 10 Review and when I had logged back onto my email, there was no reply from the Crunch Base Company. Their website is, crunchbase.com.
I didn't buy anything from them.
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JasonHoffman
March 16, 2021
"Scammers"
Scammers. They took £280 from my account with no notification as sent invoice to dead email address. Despite contacting them with 10 days they refused to pay back even part of that. I dont use them as their data is horribly inaccurate. Outright theft. DO NOT SIGN UP.
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ricpe13
December 29, 2020
"Got scammed of a year's subscription fees"
Emailed the support team prior to expiry of trial to cancel the subscription. Didn't happen, still got charged. Emailed the billing and support team multiple times to cancel the payment and subscription. Didn't get any response at all.
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Tammy.Romero
November 28, 2020
"Nice company"
Nice company
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heavyfrog272
November 28, 2020
"Nice company"
Nice company

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